Privacy Policy — ck171
How We Handle Your Personal Data
Your privacy matters to us. This Privacy Policy explains exactly what personal information ck171 collects, how we use and safeguard it, who we share it with, and what rights you hold over your own data. Please read this document carefully before using the ck171 platform.
Our Commitment to Your Privacy
ck171 is Bangladesh's trusted online casino and sports betting platform. As a platform that collects and processes personal data from registered Players, we take our data protection obligations seriously. This Privacy Policy applies to all personal information collected through the ck171 website at ck171.net, including all sub-pages, account features, game interfaces, and customer support channels.
By registering an account on ck171, making a deposit, or otherwise using the ck171 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the ck171 platform.
Data Minimisation
ck171 collects only the personal data that is strictly necessary to provide our services, verify your identity, and comply with our legal obligations. We do not collect data for its own sake.
No Sale of Personal Data
ck171 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the ck171 platform.
SSL Encryption
All data transmitted between your device and ck171's servers is protected by industry-standard SSL/TLS encryption, ensuring that your personal and financial information cannot be intercepted in transit.
Your Rights Respected
You have the right to access, correct, and request deletion of your personal data held by ck171. We respond to all verified data rights requests within 30 days of receipt.
KYC Compliance
Identity verification data collected during KYC is stored securely and used solely for account verification, anti-fraud checks, and legal compliance. It is never shared for marketing purposes.
Marketing Opt-Out
ck171 will only send you promotional communications where you have given your explicit consent. You may withdraw consent and opt out of all marketing messages at any time from your account settings.
Information We Collect
ck171 collects personal information from you in several ways — information you provide directly when registering or using the platform, information generated automatically through your use of the site, and information we receive from third-party service providers such as payment processors and identity verification partners. The categories of personal data we collect are set out in the table below.
| Data Category | Specific Data Points | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, National Identity Card (NID) number, passport number, photograph | Provided by you during registration and KYC verification |
| Contact Data | Mobile phone number, email address, residential address (city, district, postal code) | Provided by you during registration or account updates |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, bank account details, transaction history, deposit and withdrawal amounts in BDT | Provided by you when making deposits or withdrawals; received from payment processors |
| Account & Gaming Data | Username, password hash, account balance, wagering history, game session logs, bonus usage, win/loss records | Generated automatically through your use of the ck171 platform |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone, referral source, login timestamps | Collected automatically via server logs and analytics tools when you visit or use ck171 |
| Cookie & Tracking Data | Session identifiers, preference cookies, analytics cookies, device fingerprint tokens | Collected automatically via browser cookies and similar technologies — see Section 4 |
| Communications Data | Live chat transcripts, WhatsApp message records, email correspondence, support ticket content | Collected when you contact ck171's customer support team |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, cooling-off period records, session time reminder preferences | Provided by you when using ck171's responsible gaming tools |
How We Use Your Data
ck171 uses the personal data it collects for specific, defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which ck171 processes your personal data are as follows:
- Account Creation and Management: To create and maintain your ck171 account, verify your identity, and provide you with access to the platform's features, games, and betting markets.
- Age and Identity Verification (KYC): To confirm that you meet the minimum age requirement of 18 years and that the identity you have registered under is accurate, in accordance with our anti-fraud and compliance obligations.
- Processing Deposits and Withdrawals: To facilitate BDT transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks, and to maintain an accurate record of all financial activity on your account.
- Delivering Gaming Services: To provide access to casino games supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, and to process sports betting markets accurately.
- Bonus and Promotion Administration: To determine your eligibility for bonuses, apply promotional credits to your account, and track wagering requirement fulfilment in accordance with applicable promotion terms.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, bonus abuse, and other dishonest activity on the platform.
- Responsible Gaming Compliance: To enforce self-exclusion orders, deposit limits, cooling-off periods, and other responsible gaming tools, and to monitor gaming patterns for signs of problem gambling.
- Customer Support: To respond to your queries, resolve disputes, process complaints, and provide technical assistance via live chat, WhatsApp, and email.
- Platform Improvement: To analyse aggregated, anonymised usage data to understand how Players interact with ck171, identify technical issues, and improve the platform's features and user experience.
- Marketing Communications (with consent only): To send you personalised promotions, bonus offers, and news about ck171 events (such as BPL season promotions and Eid special offers) via SMS or email, where you have explicitly opted in to receive such communications.
- Legal and Regulatory Compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory authorities, and maintain records as required by law.
Legal Basis for Processing
ck171 processes your personal data on the following legal grounds, depending on the specific purpose of the processing activity:
- Contractual Necessity: The majority of our data processing is necessary to perform the contract between you and ck171 — specifically, to create and operate your account, process your deposits and withdrawals, and deliver the gaming services you have requested. Without this processing, we cannot provide our services to you.
- Legal Obligation: Certain processing activities are required to comply with applicable legal and regulatory obligations, including identity verification (KYC), anti-money laundering (AML) checks, responsible gaming compliance, and the maintenance of financial transaction records.
- Legitimate Interests: ck171 processes some categories of data based on its legitimate interests as a business — specifically, fraud prevention, platform security monitoring, abuse detection, and aggregated analytics for service improvement — provided that these interests are not overridden by your fundamental rights and freedoms.
- Consent: Where ck171 sends you marketing communications or deploys non-essential cookies, we do so only on the basis of your explicit, freely given, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing that took place prior to your withdrawal.
If you have questions about the specific legal basis applicable to any particular processing activity carried out by ck171, you may contact our support team at and we will respond with a clear explanation within 14 business days.
Cookies & Tracking Technologies
ck171 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the site is used. A cookie is a small text file placed on your device by a website server. Cookies cannot execute code and cannot be used to access your device beyond the information they store.
The following categories of cookies are used on the ck171 platform:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Enable core platform functions — login session management, account security tokens, bet placement, deposit and withdrawal flows | Session / up to 24 hours | No — these are essential for the platform to function |
| Functional / Preference | Remember your language preference (English), preferred game lobby view, responsible gaming reminder settings | Up to 90 days | Yes — disabling may affect platform personalisation |
| Analytics | Collect anonymised data about page views, session duration, navigation paths, and feature usage to help ck171 improve the platform | Up to 12 months | Yes — disabling does not affect platform functionality |
| Security / Anti-Fraud | Device fingerprinting tokens used to detect suspicious login activity, duplicate accounts, and automated bot behaviour | Up to 12 months | No — required for account security and fraud prevention |
You may manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary or security cookies may prevent you from logging in to your ck171 account or using core platform features. Instructions for managing cookies in common browsers (Chrome, Firefox, Safari, Opera) are available in each browser's official help documentation.
Data Sharing & Third Parties
ck171 does not sell your personal data. However, in order to operate the platform and fulfil our legal obligations, we share certain categories of personal data with carefully selected third-party service providers and, where legally required, with regulatory authorities. All third parties with whom ck171 shares personal data are required to process that data securely, in accordance with applicable data protection standards, and solely for the specific purposes for which it was shared.
The third-party categories with whom ck171 may share your personal data include:
- Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — for the sole purpose of processing your deposit and withdrawal transactions. These providers receive only the financial data necessary to complete your transaction.
- Identity Verification Partners: Third-party KYC service providers who assist ck171 in verifying the authenticity of identity documents and performing age verification checks. These providers process your identity data under strict data processing agreements.
- Game Content Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game suppliers. These providers receive your account session token and wagering data necessary to deliver and record game outcomes. They do not receive your full identity or financial data.
- Anti-Fraud and Security Services: Specialist fraud detection and risk management platforms that analyse transaction patterns and login behaviour to identify suspicious activity. These providers process technical and financial data under confidentiality obligations.
- Analytics and Platform Performance Tools: Anonymised or pseudonymised usage data may be shared with analytics platforms to help ck171 understand platform performance and user behaviour. No personally identifiable information is shared for analytics purposes.
- Customer Support Infrastructure: Third-party live chat and communication platform providers who power ck171's customer support channels. These providers may process the content of your support conversations in order to deliver the support service.
- Legal and Regulatory Authorities: Where ck171 is legally required to do so — for example, in response to a lawful court order, law enforcement request, or regulatory investigation — we may disclose personal data to the relevant authority. ck171 will, where legally permitted, notify you of any such disclosure.
Data Retention
ck171 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements. The specific retention periods applied by ck171 to each category of personal data are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | 5 years from account closure | Anti-money laundering legal obligations and identity fraud prevention |
| Financial Transaction Records | 5 years from the date of each transaction | Financial record-keeping and regulatory compliance requirements |
| Account & Gaming History | Duration of account plus 2 years after closure | Dispute resolution and responsible gaming monitoring obligations |
| Customer Support Communications | 2 years from the date of each interaction | Quality assurance, dispute resolution, and training purposes |
| Responsible Gaming Records | 5 years from the date of the self-exclusion or limit request | To prevent re-registration during active exclusion periods and comply with duty of care obligations |
| Technical & Log Data | 12 months from collection | Platform security monitoring and fraud investigation purposes |
| Marketing Preferences | Until you withdraw consent, plus 1 year | To evidence your consent and honour opt-out requests correctly |
| Analytics Data (anonymised) | Up to 24 months | Platform improvement and performance benchmarking |
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual. Where anonymisation is applied, the resulting data may be retained indefinitely for statistical and research purposes, as it no longer constitutes personal data.
Your Privacy Rights
As a user of the ck171 platform, you have a number of rights with respect to the personal data that ck171 holds about you. These rights are described below. To exercise any of these rights, please contact ck171's support team via live chat or at . We will respond to all verified requests within 30 days.
Right of Access
You have the right to request a copy of all personal data ck171 holds about you, along with information about how it is being used and with whom it has been shared.
Right to Rectification
If any personal data ck171 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
Right to Erasure
You may request that ck171 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Restrict Processing
You may ask ck171 to restrict the processing of your personal data in certain circumstances — for example, while a disputed data accuracy matter is under investigation.
Right to Data Portability
Where processing is based on your consent or on a contract, you have the right to receive a copy of your personal data in a structured, machine-readable format.
Right to Object
You have the right to object to ck171 processing your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where your situation warrants it.
Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Right to Self-Exclusion
As part of ck171's responsible gaming commitment, you have the right to request permanent self-exclusion from the platform at any time. This request will be processed within 24 hours.
Data Security
ck171 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security practices include, but are not limited to, the following:
- SSL/TLS Encryption: All data exchanged between your browser or device and ck171's servers is encrypted using SSL/TLS protocols, making it effectively unreadable to any third party that might intercept the connection.
- Password Hashing: Account passwords are never stored in plain text. ck171 uses modern cryptographic hashing algorithms to store password data so that even ck171 staff cannot read your actual password.
- Access Controls: Access to personal data within ck171's internal systems is restricted to staff members who have a legitimate operational need for that access. All internal data access is logged and monitored.
- Two-Factor Authentication: ck171 offers two-factor authentication (2FA) options for Player accounts to add an additional layer of security beyond the username and password combination.
- Intrusion Detection: ck171's infrastructure is monitored around the clock for signs of unauthorised access attempts, unusual traffic patterns, and potential security breaches.
- Third-Party Security Audits: ck171 works with independent security specialists to conduct periodic reviews of our platform's security architecture and data handling practices.
- Data Breach Response: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, ck171 will notify affected Players without undue delay, providing clear information about what data was involved and what steps you should take to protect yourself.
Children & Minors
The ck171 platform is strictly for adults aged 18 years and above. ck171 does not knowingly collect personal data from any person under the age of 18. If you are under 18, you must not use the ck171 platform, register an account, or provide any personal information to ck171 under any circumstances.
If ck171 becomes aware that it has collected personal data from a person under the age of 18, we will take immediate steps to delete that data from our systems and close the associated account. Any funds deposited by a minor will be returned to the payment source used for the original deposit, subject to verification.
ck171 uses age verification as part of its KYC process to confirm that all registered Players meet the minimum age requirement before they are permitted to deposit or place any wager. Players who cannot provide satisfactory proof of age will have their accounts suspended pending verification and will not be permitted to access real-money gaming features.
Updates to This Policy
ck171 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the features and services offered on the platform. When we make material changes to this Privacy Policy, we will notify registered Players by displaying a prominent notice on the ck171 platform upon your next login following the update.
The effective date at the top of this page will always reflect the date on which the current version of this Privacy Policy came into force. We encourage you to review this page periodically so that you remain informed about how ck171 collects, uses, and protects your personal data.
Your continued use of the ck171 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the updated terms. If you do not accept a revised Privacy Policy, you must cease using the ck171 platform and may contact support to request account closure.
By registering an account or continuing to use the ck171 platform, you confirm that you have read and understood this Privacy Policy in full and that you agree to the collection and use of your personal data as described above. Thank you for trusting ck171 as your online gaming platform. We are committed to handling your personal information with care, transparency, and respect. 18+ only. Play responsibly.
Now that you understand how ck171 handles your data, discover everything the platform has to offer — from cricket betting and slots to live casino games. 18+ only. Play responsibly.